Connect CPAP Refund Policy

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​​​Products Return

We are committed to supplying only high-quality products and offer a 30-day money-back guarantee for items found to be faulty. If your CPAP equipment is damaged or develops a fault, please contact WRS Connect by phone or email with a description of the issue. All claims will be subject to assessment by WRS Connect or the product manufacturer, in accordance with the manufacturer’s warranty terms.

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Once the returned item is received, WRS Connect will inspect the product and determine the appropriate outcome—either a replacement or a refund.

 

Please note that refunds do not apply to CPAP masks or accessories unless unused/unopened within 14 days.

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Return shipping costs are the responsibility of the customer.